The Five Behaviours® Model

The Five Behaviors Model Pyramid

The Five Behaviours model takes the form of a pyramid, with each behaviour serving as a foundation for the next. Simple, sound, and straightforward— this model challenges teams to rethink their approach when working together.


The Five Behaviours model focuses on building skills and understanding in the areas of Trust, Conflict, Commitment, Accountability, and Results which provides a common language for your teams as they navigate the ever-changing world of work.

"The single most untapped competitive advantage is teamwork" Patrick Lencioni

To gain this advantage, teams must:

Trust One Another
When team members are genuinely transparent and honest with one another, they are able to build vulnerability-based trust.

Engage in Conflict Around Ideas
When there is trust, team members are able to engage in unfiltered, constructive debate of ideas.

Commit to Decisions
When team members are able to offer opinions and debate ideas, they will be more likely to commit to decisions.

Hold One Another Accountable
When everyone is committed to a clear plan of action, they will be more willing to hold one another accountable.

Focus on Achieving Collective Results

The ultimate goal of building greater trust, conflict, commitment, and accountability is one thing:
the achievement of results.

The Five Behaviours Model is used to help team members, and individuals, work together more efficiently and effectively and become a more cohesive team.


A productive, high-functioning team:

  • Makes better, faster decisions

  • Taps into the skills and opinions of all members

  • Avoids wasting time and energy on politics, confusion,

  • and destructive conflict

  • Avoids wasting time talking about the wrong issues and revisiting the same topics over and over again because of a lack of buy-in

  • Creates a competitive advantage

  • Is more fun to be on!